PRIVACY POLICY

Gilded Crane LLC is a stationery design studio based in Sacramento, California. This Privacy Policy describes how we collect, use, and handle the personal information you share with us through gildedcranepaper.com, our inquiry process, and the course of a project.

1. INFORMATION WE COLLECT
Information You Provide Directly
When you inquire about a project, complete an inquiry form, become a client, or otherwise communicate with us, we may collect information such as your name, e-mail address, phone number, mailing address and any addresses required for printing and delivery, event date, event details, design preferences, and other project information.

We may also collect names and addresses of family members, guests, recipients, or other individuals when needed for stationery production, as well as files, photographs, guest lists, wording, or other materials you provide for your project.

Information Collected Automatically
When you visit gildedcranepaper.com, our website and connected services may automatically collect limited information such as browser, device, and operating-system information; pages viewed and interactions with the website; referring websites or sources; and approximate location derived from your IP address.

Information from Third-Party Platforms
We use third-party services to operate Gilded Crane, manage client projects, and understand website activity. These may include:
– HoneyBook for inquiries, project management, proposals, contracts, invoices, and client communication
– Squarespace for website hosting and functionality
– Google Analytics and other analytics or advertising services, if enabled
– Social-media and advertising platforms such as Meta or Pinterest, if enabled

These providers process information according to their own privacy policies and practices.

2. HOW WE USE YOUR INFORMATION
We may use personal information to respond to inquiries and evaluate potential projects; communicate with you throughout the design and production process; prepare proposals, contracts, proofs, invoices, and other project materials; design, produce, assemble, ship, or mail stationery; coordinate with printers and other production partners; maintain business and project records; analyze website performance; and understand how visitors find Gilded Crane.

We may also send marketing or studio communications when you have chosen to receive them.

We do not sell your personal information. We do not use your information for automated decision-making or profiling unrelated to your project.

3. CLIENT PROJECT DATA
Stationery projects often require clients to share personal event information, including names, addresses, guest lists, event details, photographs, or family information. We use this information only as reasonably necessary to design, produce, deliver, and support your project. Information may be provided to printers, production partners, shipping providers, or other vendors when necessary to fulfill your order. We provide only the information reasonably necessary for that purpose.

Project files, correspondence, proofs, and related records may be retained in HoneyBook or our other business systems for a reasonable period after completion for recordkeeping and client support.

Photographs or images of completed stationery may be used in Gilded Crane’s portfolio, website, social media, editorial submissions, or other promotional materials. If you prefer that your project not be publicly featured, please let us know.

4. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share information with printers, paper suppliers, production partners, shipping providers, and other vendors involved in fulfilling your project; website, client-management, payment, analytics, and technology providers used to operate our business; or government authorities and other parties when disclosure is required by law or reasonably necessary to protect our legal rights.

5. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to provide website functionality, measure traffic and engagement, and evaluate marketing performance. Depending on the services enabled on our website, these may include analytics cookies and advertising technologies provided by companies such as, but not limited to, Google, Meta, or Pinterest.

You may manage or disable cookies through your browser settings and, where available, through the cookie-preference tools provided on our website. Disabling cookies may affect certain site features.

6. DATA SECURITY
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our project management and communication systems are protected by industry-standard security practices.

While no method of transmission over the internet or electronic storage is completely secure, we are committed to protecting your information to the best of our ability. If you have reason to believe your information has been compromised, please contact us immediately.

7. YOUR RIGHTS AND CHOICES
You may contact us to request access to or correction of personal information you have provided directly to Gilded Crane, or to request deletion where appropriate and subject to applicable legal, contractual, or recordkeeping requirements. You may unsubscribe from marketing emails at any time using the unsubscribe link contained in the email or by contacting us directly. Depending on where you live, applicable law may provide additional privacy rights.

8. CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly remove it.

9. THIRD-PARTY LINKS
Our website may contain links to external websites, including vendor portfolios, editorial features, and social media platforms. This Privacy Policy applies only to gildedcranepaper.com. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies directly.

10. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be posted at gildedcranepaper.com,. Continued use of the site following any update constitutes acceptance of the revised policy.

11. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact us:

Gilded Crane LLC
Sacramento, California
gildedcranepaper.com
hello@gildedcranepaper.com